SHIPPING & DELIVERY POLICY
1. HANDLING & PROCESSING TIME
To maintain our 100% Guaranteed Fitment promise, every order placed on Jin Tire Rims undergoes a manual fitment verification check by our specialists prior to dispatch.
- Order Handling Time: In-stock products and tires require 1 to 3 business days for handling, quality inspection, and packaging before being handed over to the courier.
- Custom Bespoke Forged Wheels: Custom-machined or specially anodized wheels require custom production and finishing lead times (typically 3–6 weeks depending on build complexity) prior to shipping.
Note: If our specialists identify any potential fitment discrepancies regarding bolt pattern, offset, or caliper clearance during handling, we will contact you immediately prior to shipment dispatch.
2. PRIMARY COURIER & DELIVERY METHODS
All ground shipments across the United States are fulfilled via UPS (United Parcel Service) to ensure safe, tracked, and timely delivery.
- UPS Ground Shipping: Delivery typically takes 2–5 business days post-handling, depending on your geographic location.
- UPS Freight / LTL Services: Larger palletized wheel and tire packages are shipped via UPS Freight or LTL services. Signature upon delivery may be required for high-value orders.
- Installation Shop Delivery: We can ship directly to your preferred automotive or installation shop via UPS. Please notify your shop beforehand to ensure receipt.
3. SHIPPING COVERAGE & RATES
We offer nationwide shipping across the United States.
- Contiguous US: Eligible orders qualify for fast UPS ground freight shipping within the lower 48 states.
- Alaska, Hawaii, & US Territories: Shipments outside the contiguous US may require custom UPS shipping quotes. Please contact us prior to placing your order.
4. UPS ORDER TRACKING
Once your order has been packaged and handed to UPS, you will receive an automated shipping confirmation email containing your official UPS tracking number so you can follow your shipment’s journey in real-time.
5. INSPECTION UPON DELIVERY
We take extreme care in packaging your orders safely. However, please follow these guidelines upon UPS delivery:
- Inspect Cartons: Check all packages for external damage prior to signing the delivery receipt.
- Report Damage Immediately: If you observe severe carton damage or missing items, note the issue with the UPS driver and notify us within 48 hours at info@jintirerims.com.
- Test Fit Before Mounting: Always test fit wheels on your vehicle prior to mounting tires. Wheels that have had tires mounted cannot be returned.
6. CONTACT US
If you have any questions regarding handling times, UPS tracking, or delivery instructions, please reach out to us:
Jin Tire Rims
Email: info@jintirerims.com
Website: https://jintirerims.com